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Cancellation Policy and Payment Terms

ORDER CANCELLATION & PAYMENTS TERMS.

1.1. If a client cancels an order or an event is cancelled less than 60 days prior to the first day of the build, the client will be subject to a cancellation charge of either 20% of the total amount of invoice value in respect of client orders placed; or where no client order has been placed in respect of a cancelled event, 20% of the amounts forecasted for the event. 

1.2. Where a client cancels an order or an event is cancelled less than 30 days prior to the first day of the build, the Client will be subject to a cancellation charge of 40% of the total amount of the invoice value in respect of a client order placed; or where no client order has been placed in respect of a cancelled event, 40% of the amount forecasted for that event.

1.3. Where a client cancels an order or an event is cancelled less than 7 days prior to the first day of the build, the client will be subject to a cancellation charge of either 75% of the total amount of the invoice value in respect of client orders placed; or where no Client order has been placed in respect of a cancelled event, 75% of the amount forecasted for the event. 

1.4. Where Made Design Create Ltd has placed orders with its suppliers for materials or equipment a cancellation charge equal to the costs incurred by Made Design Create Ltd plus a handling fee of 10% of the original invoiced value of the items ordered by Made Design Create Ltd will be levied and will be payable by the client regardless of the date on which a client order or an event is cancelled 

1.5. In the event of cancellation of an order by a client earlier than the dates set out in sections 1.1 to 1.3 inclusive, the client will pay to Made Design Create Ltd the labour and material costs of any work undertaken by Made Design Create Ltd  in order to fulfil the client order, at the fully costed rates.

1.6. For the avoidance of doubt, cancellation of an order or of an event does not affect the validity and continuity of any applicable agreement.

1.7 For further avoidance of doubt payment terms are as set out within the project quote and cannot be amended at any stages of the payment process. Additional payment terms will be laid out on the invoice.